Privacy Policy

Ecotwist innovtions Private Limited

Effective Date: August 28, 2025

1. Company & Contact

Registered Address:
Near Euro Kids Play School, Mahavir Colony, Beur, Patna 800002 (Bihar)

Office Address:
B-Hub, 5th Floor, A Block, Mauryalok Complex, Patna 800001 (Bihar)

CIN: U16292BR2025PTC074427

Website: https://ecotwist.in

2. Introduction

Welcome to Ecotwist innovtions Private Limited. We're committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website, https://ecotwist.in, and our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

3. Information We Collect

3.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely via third-party gateways, not stored by us)

3.2 Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Operating System
  • Referring Website
  • Pages You Visit
  • Date and Time of Visit
  • Device Information

3.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookies through your browser settings, but disabling them may affect website functionality.

4. How We Use Your Information

  • To Provide Services: Process and fulfill orders, manage accounts, and deliver products.
  • To Communicate: Send confirmations, updates, and transactional emails.
  • To Improve Services: Analyze usage and customer preferences to enhance offerings.
  • Marketing: Share promotional updates (with opt-out options).
  • Security: Protect against fraud and unauthorized access.
  • Legal Compliance: Meet legal and regulatory obligations.

5. Disclosure of Your Information

  • Service Providers: Third parties like payment gateways, shipping partners, analytics, and marketing vendors (strict confidentiality enforced).
  • Legal Compliance: Disclosures when required by law or to protect rights and safety.
  • Business Transfers: Data may transfer in case of merger, acquisition, or asset sale.

6. Data Security

We use SSL encryption and secure storage measures to safeguard data. While we strive for high security, no system is 100% secure.

7. Your Rights and Choices

  • Access & Correction: Update personal details in account settings or request changes.
  • Opt-Out: Unsubscribe from marketing emails anytime.
  • Withdraw Consent: Contact us to withdraw consent, subject to legal restrictions.

8. Grievance Officer

Richa Sinha
Founder & CEO
Email: info@ecotwist.in
Address: B-Hub, 5th Floor, A Block, Mauryalok Complex, Patna 800001 (Bihar)

9. Changes to this Privacy Policy

Updates will be posted here with a new effective date. Please review periodically.

10. Contact Us

Ecotwist innovtions Private Limited

Email: support@ecotwist.in
Website: https://ecotwist.in